Below you will find the most important information regarding returns and refunds:

• You may return products from your order within the statutory 14-day cancellation period without providing a reason.
• For certain goods, the statutory right of cancellation may be excluded or may expire prematurely (e.g., for sealed hygiene or health products once the seal has been broken).
• After sending your notice of cancellation, you have 14 days to return the affected goods to us. The deadline is met if you ship the goods within this period.
• You are responsible for the cost of the return shipment.
• As soon as we have received the goods and they comply with the above provisions, or you have provided us with proof of return, we will arrange for a refund.
• The refund will be issued no later than 14 days after we receive your notice of withdrawal, using the same payment method you used when placing your order, unless otherwise agreed.
• Until we receive the goods or proof of return, we are legally entitled to withhold the refund.
• You are only liable for any loss in value of the goods if this loss resulted from handling that goes beyond what is necessary to assess the nature, characteristics, and functionality of the goods.

By clicking “Confirm Withdrawal”, you submit your cancellation notice to us.