Access data/server log files
We automatically collect and store in our log files the information automatically provided by your internet browser. This includes:
Users' IP addresses will be erased or anonymised after cessation of use. In the case that the IP addresses are anonymised, they are changed in such a way that details of personal or material circumstances can no longer only be associated with an identified or identifiable natural person or can only be associated with an identified or identifiable natural person with a disproportionate investment of time, cost, and labour. The data in the log files are analysed by us in anonymous form in order to further improve the website, make it more user-friendly, and find and correct errors more quickly. In addition, they are used to control server capacities so that appropriate data volumes can be made available if necessary.
If you contact us using the form on the website or at firstname.lastname@example.org we will store the data you provide for 14 days for the purpose of processing the request and in case of follow-up questions. We do not share this data without your permission.
You can subscribe to an e-mail newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter. To provide you with targeted information, we also collect and process voluntarily provided information about our newsletter topics. As soon as you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm your subscription. You have the right to revoke your consent at any time by means of a written notification or (in the case of the e-mail newsletter) by clicking on the unsubscribe link, without affecting the legality of the processing carried out on the basis of your consent prior to you revoking it.
The data entered during registration will be used for the purpose of using our webshop and for later contract processing. The data you provide are necessary to fulfil the contract or implement pre-contractual measures. We cannot conclude the contract with you without these data. No data are transmitted to other recipients.
Data storage/Web shop
Please note that in order to simplify the purchasing process and for later contract processing, the web shop operator stores the connection owner's IP data, as well as the buyer's name and address using cookies. The data you provide are necessary to fulfil the contract or implement pre-contractual measures. We cannot conclude the contract with you without these data. Data will not be transmitted to third parties, with the exception of transmitting credit card details to the processing bank institutions/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us to deliver the goods, and to our tax consultant to fulfil our tax obligations. If the shopping process is aborted, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).
The name, address, goods purchased, and date of purchase data will also be stored until the expiry of product liability (10 years). Data processing is carried out on the basis of the legal provisions of § 96 Paragraph 3 of the Telecommunications Act (TKG) and Article 6 Paragraph 1 lit a (consent) and/or lit b (necessary for contract fulfilment) of the General Data Protection Regulation (DSGVO).
Disclosure of data to third parties
The data collected by us will only be passed on to third parties if this is necessary for the purpose of contract processing or invoicing or if you have given your prior consent. The data shared in this way may only be used by our service providers to fulfil their task. These providers have been carefully selected and commissioned by us in writing. They are bound by our instructions and are regularly checked by us. Any other use of the information is not permitted and also does not occur on the part of the service providers entrusted by us.
Web-Analyse mit Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", text files that are stored on your computer and that enable your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is enabled on this website, your IP address will first be abbreviated by Google within the member states of the European Union or signatories to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address sent to a Google server in the US and abbreviated there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be associated with any other data held by Google. You can prevent these cookies being stored by selecting the appropriate settings in your browser; however, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. Furthermore, you can prevent the data generated by the cookie and related to your usage of the website (including your IP address) from being collected and processed by Google by downloading and installing the browser plugin available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de).
You can prevent data collection by Google Analytics by clicking the link below. This sets an opt-out cookie that prevents the future collection of your data when visiting this website:
Disable Google Analytics
Google Tag Manager
We use the Tag Manager service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") to manage our website and to incorporate cookie-based technologies. For this purpose, your IP address is transferred to a Google server, which may also be located in the USA, each time you visit one of our internet pages. The IP address is not stored by Google as part of the Tag Manager service and is only used to integrate the technologies managed by Tag Manager. The Tag Manager itself does not set any cookies.
As an AdWords customer, we also use Google Conversion Tracking, which is an analysis service provided by Google, Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA; "Google"). Google AdWords places a cookie on your computer ("conversion cookie") if you reached our website via a Google ad. These cookies expire after 30 days and are not used for personal identification. If you visit certain pages on our website and the cookie has not yet expired, we and Google will be able to tell that someone clicked on the ad and was redirected to our page. Each Google AdWords customer has a different cookie. This means that cookies cannot be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted into conversion tracking. AdWords customers can find out the total number of users who have clicked on their ad and been redirected to the page with a conversion tracking tag. However, advertisers do not obtain any information that can be used to personally identify users. If you not wish to participate in the tracking process, you can also reject the cookie required for this, for example by using the browser setting that disables the automatic placement of cookies in general. You can also disable cookies for conversion tracking by setting your browser to block cookies originating from the domain "www.googleadservices.com".
Facebook Custom Audiences
You have the right to see your personal data, as well as the right to correct it, delete it, or restrict its processing, and the right to transmission of the data. In addition, you have the right to revoke any consent you may have given to the processing of your personal data. The legality of the processing of personal data until the point at which consent is revoked is not affected by the revocation. You have the right to opt out of the processing of your personal data for the purpose of direct marketing. If you opt out, your personal data will no longer be processed for direct marketing purposes. You have the right to appeal to the supervisory authority (Austrian Data Protection Authority, 8 Wickenburggasse, 1080 Vienna, email@example.com).
You can reach us via the following contact details:
Multikraft Produktions- und HandelsgesmbH
Sulzbach 17, 4632 Pichl/Wels, Austria
T +43 7247 50 250-100